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  • If you cannot get NZ Superannuation or other benefits

    Found in Tax, benefits and finance / Managing your money in retirement / If you cannot get NZ Superannuation or other benefits

    If you cannot get any other financial support from the government, you can apply for help with day-to-day living costs and health.

  • Dog problems and complaints

    Found in Housing and property / Neighbourhood problems / Dog problems and complaints

    If you're having problems with a dog, you can speak to the dog's owner. Otherwise you can speak to your local council.

  • Choose the right tax code for your NZ Superannuation

    Found in Tax, benefits and finance / Tax / Choose the right tax code for your NZ Superannuation

    When you start getting NZ Super you might still have other sources of income. You need to make sure you’re using the correct tax code.

  • Retirement age

    Found in Work / Retiring from work / Retirement age

    There is no official retirement age in New Zealand. The common age to retire is 65 when NZ Super and some other pension payments start.

  • Whāngai

    Found in Family and whānau / Adoption and fostering / Whāngai

    Whāngai is the Māori tradition of children being raised by someone other than their birth parents — usually a relative.

  • Prescription charges

    Found in Health / Doctors, dentists and prescriptions / Prescription charges

    There used to be a $5 charge for standard prescriptions — this is now free. Some other prescriptions still have a prescription charge until you qualify for the prescription subsidy scheme.

  • What counts as income for benefits

    Found in Tax, benefits and finance / Benefits and allowances / What counts as income for benefits

    When you apply to Work and Income for a benefit or allowance, and while you’re receiving it, you need to tell them if you get other income — either regular payments or a one-off.

  • When you have a problem at work

    Found in Work / Workers’ rights / When you have a problem at work

    If you have a problem at work talk to your boss directly. If you cannot solve it you can get help from government and other organisations. Some of this help is free.

  • Who can move into residential care

    Found in Health / Rest homes and residential care / Who can move into residential care

    When you can no longer manage in your own home, you can move into a rest home or hospital. Your doctor, other health professionals, and your family or whānau can help you decide where to move and when.

  • Help with day-to-day personal care

    Found in Health / Help in your home / Help with day-to-day personal care

    If you have a disability or ongoing health problems, ask for an assessment to see if you can get help with getting dressed, showering or other personal care.

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